You will receive weekly surveys during the flu season (usually April - September). Every Sunday, you will receive a link via text or email, whichever is your preference. Please click the link to answer the survey question.
You will be asked the question, "Have you experienced any influenza-like illness (ILI) or COVID-19 symptoms (such as fever, cough or running nose etc.) within the last week."
1. Weekly survey sent Sunday and reminder Wednesday
Please complete the survey at least once per week (preferably Sunday) as it is important for us to receive your Yes/No response to estimate the weekly influenza-like illness rate. A reminder is sent on Wednesday only to those who have not completed the first survey sent on Sunday.
2. Complete survey at any time
You can use the link at any time to complete the survey. The link is personal to you and will be the same link sent every week. You can complete a survey multiple times within a week.
3. Complete the survey as soon as symptoms appear
Answering the survey questions as quickly and accurately as possible greatly helps us identify any potential virus' and helps with the logistics of the Clinical team.
4. WellKiwis Clinical team will look over your completed survey
If you answered yes to influenza-like or COVID-19 symptoms, our Clinical team will look over your survey and determine if you need a swab.
5. Adding survey link to your homepage
We recommend you add the survey link as a bookmark on your desktop or mobile phone for easier access at any time you choose. See detail on how to add the link to your phone homepage.(external link)
6. Repeat weekly survey process
This process is completed weekly until the end of the flu season (end of September).
If you're the household representative, the process is slightly different as you will be sent the survey link for yourself and the survey link(s) for those you represent in the household. You will be asked the following question.
Have you or a member of your household experienced any influenza-like illness (ILI) or COVID-19 symptoms (such as fever, cough or running nose etc.) within the last week?"
By answering no on your survey, you are responding on behalf of yourself and the household members you represent, and you only need to fill in one survey link. If you answer yes to your survey, you also need to complete the survey for those who have symptoms.
For example, if you are the household representative for three children but only one has symptoms, then only complete your personal survey and the survey for the child who has symptoms.